Technical Support

Technical Support

With many years experience in Trade Supply, we fully understand the needs of the trade supply market and what you as a customer require from your supplier to enable you to efficiently and effectively sell aluminium products in your own local market.

We firmly believe no other Trade Supplier in the UK has the resources, skills, facilities or knowledge to offer the Trade a total and comprehensive support service to our customer partners. Traditionally, most trade suppliers can only offer the technical and sales support offered to them by their own Systems Companies. At Joedan we have our own established Technical and Design Team dedicated to providing you with whatever you may require to in turn, provide an efficient service to your own clients and secure more sales.

Estimating
Our Sales and Estimating Department offers quick turnaround of quotations, produced on the very latest estimating software. We offer fast turnaround of all quotations fully supported by detailed specification and technical information if required. Our estimating team is also sales trained and fully understands the trade supply market.

Drawing and Design Service
At Joedan Trade we have invested significantly in the most up-to-date CAD and engineering software to enable drawings and technical details to be accurately drawn and produced. Our experienced specialist Design Team with many years experience have the skills and tools to provide you with many types of drawings which may be required by you or customers.

Our Technical and Design team can very quickly provide you with the necessary designs, drawings and technical specifications helping you to secure more work.

We can produce all our technical drawings and specifications tailored to your precise requirements with your own Company or customer logos and details if required.

Training
To all our Trade Customers we provide if required ongoing Product Training and Support.

We can carry out product and training at our own comprehensive facilities in Gloucestershire, Hampshire and South East London. All three locations offer numerous product samples on display, excellent facilities with parking, meeting rooms and trained staff.

We provide samples and literature free of charge tailored to your precise requirements.

We are also able to represent your company if required to your own clients and frequently do so.

Our product knowledge is second to none and we are able to fully support our product range and you the customer to enable you and your staff to have the necessary skills and tools.

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